What happens when personal passion collides with professional views? In this captivating and not seen before bonus clip from the “Learning from the Best” series on the @OverHereOverThere Podcast, Franck Arnold, Managing Director of the iconic Savoy Hotel in London, shares an untold story of a challenging decision he faced. With over 30 years of experience in luxury hospitality, Arnold reveals a secret that highlights the delicate balance that many know well.

Dan Harris is an international marketing consultant and Director of HymnSheet Ltd., based in the UK and Europe. He co-hosts the 'Over Here, Over There' podcast and appears on BBC radio and other broadcast media.